So I have a new job. It is pretty interesting and the environment seems to be a lot of fun. I started technically yesterday because EST it is 12:23 a.m for me. Anyway "yesterday" if tyou will I worked from 1 p.m. until 9 p.m. The job is very fun and all of the people so far seem to have high energy. I love to rapport we have to build with existing customers. I love that every conversation with a customer is meant to be like a conversation. I also like that when I am on my own for the first time, I get a cubicle! Hahaha I know its not totally rad but it feels like the first ADULT job I get to have.
In the past I worked as a home health aid, taking care of the elderly and disabled. That job taught me patience, love, respect and because I was self-employed, motivation. Before that I worked for a lame-oh company but I won't disclose the name. I'd rather not be one of those people who always talks negatively of a company that for the most part is in good standing with their customers or the people they provide a service to. I'd rather be silent about my distaste for their company than be verbal and make them look bad. They aren't a terrible company by any means. I just didn't like working with them.
The place I started at today has great benefits that the employees can enroll into and you have to practically be a complete moron to get fired. The place is high energy and feels like a family environment. It is so casual and relaxing. I know that every job comes with its hassles and heartaches but I have made a list of rules for myself to follow to make things as easy as possible. The list is at the end of this entry.
I have to read the company handbook soon, or I risk failing their test. If I fail that I can't continue being employed by them....I think.
I will have to fit my school schedule into the rest-of-my-life schedule. Between work, two boys under 4 and school I have a full plate that's going to be hard to balance at first. I bet I do well, though!
1. Arrive 15 minutes early always.
If an emergency arises on the highway call the supervisor to notify her of possible tardiness.
2. Never miss a day that I'm scheduled to work
If its an emergency or something comes up give the supervisor an hour or more of notification
3. Never ever engage in gossip that is related to a co-worker, a supervisor, a team member or another person on staff.
As a rule of thumb it's better to grant EACH and EVERY human being their right to their own dignity. Gossip and slander unjustly strip another human being of their right to their dignity. So always NO Gossip especially not at work.
4. Attempt to be an 8-straight employee when possible. Take the 10 minute breaks in bursts not all at once.
5. Even on bad days wear a smile on your face for the customers. Poor customer service is the top reason customers leave a company!
6. Even on ROTTEN days do not speak poorly of the company. Even if I leave the job because of a rotten experience do not blast the company on whole on the internet. Future job offers can be negatively affected by your own negative outlook on a previous employer. Leave in peace and do not start silent wars, especially not online.
7. Keep things told to you in confidence. If a co-worker says something you know you shouldn't repeat....even if its bsically a common sense thing....don't repeat it to anyone.
8. Be prepared everyday. Don't leave any work materials in the car or at home. Prepare a checklist an hour before you are due at work. Then you can say "Rhea you've got it all" and you won't have to turn back around and risk being late or being sent home because necessary equipment is not on hand.
9. Be courteous to supervisors and listen to their advice even if you don't take it all. Be an active listener. If a supervisor is rude there is always someone above them but instead of conflict on the floor or causing a scene, talk to their boss or bring it up with another supervisor. ALWAYS try to be curteous
10. Don't take customer dissatisfaction or complaints to heart!
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